The Gentry Shop in Davenport, IA Closed now

Reviews about The Gentry Shop

• ★ ☆ ☆ ☆ ☆

  February 10, 2019, by Ian McCloud
  I was very dissatisfied with the service and customer service. Went here to get my suit tailored for my wedding. No problems when I got it fitted but when I returned to get it picked up there were multiple issues. They claimed that there was a spot on my suit jacket when it arrived and that they wanted to inform me that this was here before it arrived and they did not do it. I had tried on the suit multiple times before leaving it with them and this spot was never there. When I told them this they were very blunt and disrespectful to their paying customer. They maintained that this was like this when they received it and we're not willing to work with me. Ultimately I overpaid for the tailoring and had to take my jacket to the dry cleaners. Where I find out that the spot cannot be removed because someone had tried to remove a red ink spot and it had spread out to form a pink outline. Gentry shop had claimed this was pink chalk and they could have never done this because they don't own pink chalk. Also the cleaning product used discolored my suit. Overall they ruined my wedding suit, didn't claim responsibility, and didn't work with the customer.